My Management Values & Beliefs

So one of the things I love about coming to Tasmania is finding myself in a role where I can work with others.

I worked remote or by myself for many years when focused only on the PurpleCRM digital agency work.

Ending up morphing my role here at Penny Royal has enabled me to return to working a team and trying to grow a whole organisation. With that, it’s clarified some of my values when it comes to work & leadership.

Personal/Management Values

When it comes to organisations & leaders, I think these are the critical values to hold.

• Abundance
• Intentionality
• Excellence
• Extreme Ownership
• Radical Transparency
• Unreasonable Hospitality
• Servant Leadership

Some of My Management Beliefs

It all starts with abundance!

Having a great, high performing organisation starts with abundance.

I honestly believe that abundance versus scarcity mindsets shape the world. They determine whether collaboration or competition ensues.

If you are too scarcity minded, you cannot share ideas with others. You cannot share credit. You cannot share resources. That pie is only so large and every piece someone else gets is one you just won’t have.

It’s even divided my former country in half. If we were able to bring more people over to an abundance mindset, life would be better.

I prefer to think of a quote I heard many times in my years at Gangplank. “A rising tide floats all boats.”

Basically, when you think there is enough out there for everyone, not every person is a competitor who is looking to take something away from you.

And I have multiple examples of how that helped lead to success. So many great colleagues who did similar things were amazing partners: Greg Taylor from Trinity Web Media, Chuck Reynolds from VUURR, Susan Baier from Audience Audit, Pam Slim. Just too many to count.

I also think of the amazing dining and cocktail scenes in Phoenix and all the incredible collaboration that has gone on and continues to go on there.

It’s all emotional bank account too!

I try not to overreact to too much. Not any 1 single action or omission should be that big of a deal. It’s where the bank account balance is!

Everything we do, our staff does, anyone around us does. It’s either a deposit or a withdrawal. If people are heavy on deposits, don’t sweat the small stuff.

If you’re making more withdrawals than deposits, it’s going to catch up to you.

Pay way more attention to the trend of behaviour rather than any one single instance.

Empathy is critical.

It’s so important to everything. If you can’t put yourself in another person’s shoes, you are massively hamstrung.

You need it for good human relationships.

And in business, you absolutely need it.

You need it to market.

You need it to sell.

You need it to be able to provide hospitality.

Gangplank Values

Although it was just a phase of my life, I still bring a lot of what I learned at Gangplank (collaborative workspace in Arizona) with me. I still go back to the Gangplank values all the time. And it was there that I really think I was able to start trading in my scarcity mindset for abundance (still working on it after all these years)…

• collaboration over competition
• community over agendas
• participation over observation
• doing over saying
• friendship over formality
• boldness over assurance
• learning over expertise
• people over personalities

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